We all know it well by now that big company are The race to implement AI and win a competitive advantage. A new study shows how companies expect their HR departments to be part of this transformation.
Around 60% of companies with more than 5,000 employees say that within the HR umbrella, AI will have the biggest impact in the next 12 months. talent acquisitionExclusively shared based on new data from Mercer luck. After that, 50% of the participants say their company labor relations will be the ones with the greatest impact of technology, and 40% predict performance management will change the most.
“Every developed job is made up of tasks,” says Jason Averbook, Mercer’s global HR strategy leader. luck “So this is very low-key for HR to think, ‘How do we actually use tools like this to help automate some processes?'”
But for AI implementation to be successful, new technology must be implemented in a thoughtful way. That’s why so many CHROs and leading people they are worried how employees should be trained. And there are already some employee training trends taking shape in the HR world.
About 70% of large companies with AI training focus on teaching concepts and terminology, according to data from Mercer. After that, 60% offer education ethical considerations and Responsible AI50% to train employees take a practical approach with technology, and 30% teach how to use AI inside specific business functions.
Averbook says the data shows that companies are mostly thinking about how to train employees about the technical aspects of AI. This is important, of course, but he added that there should be greater clarity among all employees as to how their roles in the organization will change.
“There’s a huge need for education around the change: ‘How is this going to change my work, how do I need to think about working differently, how can I have an AI-first mindset as I go through my workflows,'” he says. “Technology implementation comes from IT, and then continuous improvement comes from HR.”
Emma Burleigh
emma.burleigh@fortune.com
Today’s edition is edited by Brit Morse.
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Water cooler
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